2026 Program Preview:
A high level look at the themes, topics and discussions taking shape for this year’s Summit.
The 2026 Patient Support Summit will explore two complementary questions:
- Where is friction still holding patient support back today?
- What external forces could reshape patient support in the years ahead?
Across two days, the program will combine practical examples, expert perspectives, patient and external voices, panels, workshops, roundtables and interactive discussions. As we mark the 10th year of the Summit, the program will also create opportunities to reflect on what has changed, what we have learned and where patient support needs to go next.
Day 1: Improving Patient Support Today
Day 1 will focus on where friction still exists for patients and the organizations supporting them, and on practical opportunities to improve how PSPs are designed, delivered and managed.
The discussion will look across the patient journey as well as the broader infrastructure around it, including access, enrollment, service delivery, data, technology, operations, governance and sustainability.
Working topics include:
- Patient Perspective: What Matters Most
- 25 Years of Patient Support: What the Evolution of PSPs Has Taught Us
- Beyond Patient Centricity: Designing PSPs Around Real Patient Needs
- PSP Enrollment: Standardization, Plain Language and Practical Improvement
- Navigating Access Challenges in Private Drug Coverage
- Rethinking How and Where Patient Support Is Delivered
- Patient Adherence Optimization Through AI: Added Value or Unintended Consequences
- The Human Advantage: Reimagining Patient Support in the Age of AI
- Strengthening PSP Operations: Financial Stewardship, Governance and Practical Improvement
- From Friction to Progress: What are the Priorities?
Networking Reception to follow: Continue the conversation and connect with colleagues from across the PSP community.
Day 2: Preparing for What Comes Next
Day 2 will turn outward and look at changes taking place across medicines, healthcare, policy, technology and the broader life sciences environment that could materially affect patient support in the years ahead.
The intent is not simply to predict the future, but to help PSP leaders understand the external environment they may need to prepare for.
Working topics include:
- Outside the PSP: What Patients and Care Teams Are Seeing
- Canada’s Healthcare and Life Sciences Outlook
- The Future Treatment Landscape: Different Support Needs?
- How Will the Path to Patients in Canada Change? From Launch Decisions to Regulatory Approval and Reimbursement
- PSP Data as Real World Evidence: Gaining Acceptance Beyond Industry
- Connected Care and the Future of Health Data
- Legal and Policy Watch: What Could Change for PSPs?
- AI Enabled Patients and HCPs Are Changing Care
- Moving the Needle in the Next Decade